Shipping Policy

Every plush is handmade in Vietnam and shipped with tracking. Typical delivery to the USA is 10–20 business days after the item ships. PDF patterns are instant downloads.

Processing time

• The processing time for each plush is shown on its Etsy listing before you buy.
• Made-to-order and custom pieces need extra crochet time; we confirm the estimate in your custom quote.

Delivery

• Every package ships with tracking. You'll receive the tracking number from Etsy as soon as your order ships.
• Shipping cost is calculated at checkout on Etsy based on your address.
• Import duties and taxes, if any, are the buyer's responsibility.

PDF patterns

• Digital patterns are delivered instantly. After payment, Etsy shows a download link on the confirmation page and emails it to you; you can also find it in your Etsy account under Purchases.

Questions about an order? Message us on Etsy or use our contact page.